Helpful Information
Health
NHS 111
If you or someone else is in danger, call 999 or go to A&E now
If you need help urgently for your mental health, but it's not an emergency, get help from NHS 111 online or call 111
Your mental health is as important as your physical health. contact your local GP for extra advice and support.
Samaritans
Helpline: 116 123 (Monday to Sunday at any time)
Useful contact numbers for parents & youth
Childline
24 hour helpline for under 18s
0800 11 11
NSPCC
24 hour child protection helpline
0800 800 5000
Help & support with cost of living
If you don’t have enough money to live on, you might be able to get help to afford essentials like energy, bills, food. This includes the Household Support Fund and cost of living payments. Visit www.gov.uk for more information
You should check if you can claim benefits - you might be able to do this even if you have a job. Visit www.understandinguniversalcredit.gov.uk
You can also contact your local council and ask what support is available.
Housing
Tendring district council
https://www.tendringdc.gov.uk/housing/housing-options-advice/apply-housing
Below is a list of charities and organisations who are working together in Tendring to help support homeless people, or those at risk of homelessness with health, wellbeing and accommodation.
Register your concerns with Tendring District Council - Please visit our homelessness pages for further information or email housingoptions@tendringdc.gov.uk
Rough Sleeper early intervention; Providing intensive support, advocacy and accommodation specific to service individuals. Telephone - 01473 622 888 or email admin@angliacaretrust.org.uk
Essex Outreach Service; Offers support and advice to help resolve issues such as maximising benefits, access to Housing and helping people feel more confident in accessing services within the local community to live more independently. Telephone - 0800 28 888 83 or email efsco-ordinator@peabody.org.uk
Health advocate providing support to those affected by homelessness (or at risk of being homeless) by attending GP/Health appointments and helping to understand the health outcomes and pathways for appropriate treatment. Summit also has a range of bespoke services for adults with learning disabilities, autism and adults who have entrenched mental health disorders. Telephone 01255 429 778 or email info@summitservices.org.uk
If you are happy to seek medical support without support, for minor illness contact your pharmacy, GP or 111.
A walk in nurse led service based at Clacton Hospital which is open 8am-8pm every day including weekends and public holidays, for assessment and treatment of minor injuries. They can also treat minor illnesses such as ear, throat or skin infections and exacerbation of long term conditions.
Is run by the local community to support, promote and develop voluntary and community action. Services in Clacton & Harwich include lunch clubs, social prescribing, winter resilience packs, volunteering and much more. Community Information Centre, 20-22 Rosemary Road, Clacton on Sea, Essex CO15 1NZ. Dover court & Harwich Hub, 276 High Street, Dover court, Essex, CO12 3PD. Telephone 01255 425 692. Phone hours Monday - Friday 9am - 2pm (if calling outside of these hours please leave a voicemail).
Is a day centre working with the homeless and vulnerable. Our centre is based at Trinity Methodist Church, Clacton. We are usually open from 10am-2pm offering breakfast and light lunches. We also have washing facilities for clothing and a limited amount of 2nd hand clothing for those in need.
Drug & Alcohol services. Complex case services include information & advice, one to one confidential assessments and one to one recovery worker support. Essex STaRs and the NHS Team provide their clinics on a Wednesday & Thursday prescribing methadone and buprenorphine. 132a Wellesley Road, Clacton on Sea, Essex, CO15 3QD. Telephone 01255 434 186.
Arc is provided by Phoenix Futures. They offer support, advice and information around alcohol use. People can benefit from on a oe to one basis, including counselling and group support where experiences can be shared with other people who have similar experiences. Support also given to family or friends affected by a loved ones drinking. Telephone 01376 316 126 or email essex.arc@phoenixfutures.org.uk
The service (delivered by Phoenix Futures) was commissioned to work with offenders with complex and additional needs across the whole of Essex. The work could include substance misuse, mental health, learning disabilities or any other need that, if left unmet is likely to increase risk of re-offending. They offer a signpost and referral service, advocacy and can attend appointments with clients as necessary. Telephone 0800 1000 110
The information and signposting service. It can help people access, understand and navigate health, social and wellbeing services in Essex. Anyone can contact them confidentially for help on health and social care. Telephone 0300 500 1895. Text 07712 395 398 or email info@healthwatchessex.org.uk